Attendance Console With CUCM 7.1

amarmn1975 · ‎01-21-2010

Hi Experts,

I would be greatfull if some one can help in this.

I have a cluster of two CUCM 7.1 newly installed and I tried to activate attendance console, everythings look nice, but when I try to open the AC from my PC the message " Invalid Password, please try again"

Please if there is special configuration for CUCM 7.1 , coz I tried the configuration of CUCM 6.0.

Thanks.

Jaime Valencia · ‎01-21-2010

Not really, it's the same config on 6.X or 7.X

Recreate the AC user you're trying to log or use another one

HTH

java

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www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

amarmn1975 · ‎01-21-2010

I tried many times but nothing. Can you send me the configuration, Please

Jaime Valencia · ‎01-21-2010

All the guides are available on CCO if you search for them

Cisco Unified Communications Manager Attendant Console

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

mightyking · ‎01-21-2010

Have you tried to restart the "TCD" and "CTI Manager" services?

Also install AC in another PC and try it again. Verify that the local Administrator account has this right, if not, add the local Administrator account then retry the installation.

MK