01-21-2010 10:03 AM - edited 03-15-2019 09:09 PM
Hi all,
A customer with Cisco Unified Communications Manager 6.0 needs to make a tranfer from his DN to another number every day. He leaves his work desk every day more or less at the same time and he asked me to automatically make this task always to the same number at a prefixed time.
Even a valid option could be to create a button to transfer all his incoming calls after he has pressed it or have a code number to be dialed to get this funtion works properly.
As I understood, he wants something similar to the night-service in the Cisco Unified Communications Manger Extpress.
Somebody knows How could I configure this funtion?
Thank you
01-21-2010 10:30 AM
Configure TOD using a translation pattern and change the dialed number to wherever you want to transfer the call
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
01-22-2010 01:54 AM
java,
Pardon my ignorance, Could you say me the meaning of TOD?
I don't know if this solution is that I'm looking for.
Thanks
01-22-2010 06:15 AM
TOD = Time Of Day routing
You configure a schedule when it works
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: