We are testing CUPS 7 IM capabilities as a possible replacement for our current IM client. Management is looking for a report that shows the usage of the IM. I also read that CUPS archives the IM sessions but I can't seem to locate where I read this and/or where the sessions are located. we would have a legal requirement to retain all IM sessions. Any help would be appreciated.
Only archiving. I am not aware of any utilization reports in current or future versions. A third-party company named Sipera has a way of doing IM archiving in CUPS 7 through a product they wrote. You can speak with them if you want this immediately.
As for 8.0, you are looking at Q2CY10.