Running out of disk space (large VM boxes)

Answered Question


CUCM 6.1.4

Unity version = 5.0(1.0)

Cisco Message Store Manager Version

Exchange Information Store Version: 6.5.7638.1

Running out of disk space (large VM boxes)

Here is the situation: My client never set up any storage or flush procedures within Cisco Unity Tools Message Store Manager (MSM). Now they have several voice mailboxes with a half a GB of data or more in their (Deleted Items Folder)

I ran the (flush messages from deleted items folder) with success on these voice mailboxes.

The question is should I see some disk space reclaimed on the Server Hard Drives?

Thanks, Tom

Correct Answer by Brandon Buffin about 7 years 6 months ago

With Exchange, you will not see disk space reclaimed until an offline defrag is run against the Exchange databases.

Hope this helps.


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