Unified presence

Answered Question
Jan 22nd, 2010

Hallo,

I have the callmanager set-up,presence also set up well and am having my licenced users.

I keep getting the error message -No line appearances currently exists on the Cisco Unified Communications Manager.

How do i go around this-or how should these line appearences be configured?

Regards,

Nick.

I have this problem too.
0 votes
Correct Answer by Rob Huffman about 7 years 2 days ago

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line


http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

Correct Answer by htluo about 7 years 4 days ago

You go to CUCM Admin > Device > Phone.  Click on the phone.  Click on the DN on the left hand side.  Go to the bottom of the page.  Click "Associate to End User".

Michael

http://htluo.blogspot.com

Correct Answer by Jonathan Schulenberg about 7 years 4 days ago

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

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Correct Answer
Jonathan Schulenberg Fri, 01/22/2010 - 08:18

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

Correct Answer
htluo Fri, 01/22/2010 - 08:24

You go to CUCM Admin > Device > Phone.  Click on the phone.  Click on the DN on the left hand side.  Go to the bottom of the page.  Click "Associate to End User".

Michael

http://htluo.blogspot.com

Koiser_Nicholas Sun, 01/24/2010 - 09:34

Thank you good peeple,

Am a bit new to unified presence.After associating the end user to the directory number all should be well for with line appearence on presence?or is there anything else i need to do?

Thanks,

Nick.

Correct Answer
Rob Huffman Sun, 01/24/2010 - 10:04

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line


http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

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