01-22-2010 08:02 AM - edited 03-19-2019 12:19 AM
Hallo,
I have the callmanager set-up,presence also set up well and am having my licenced users.
I keep getting the error message -No line appearances currently exists on the Cisco Unified Communications Manager.
How do i go around this-or how should these line appearences be configured?
Regards,
Nick.
Solved! Go to Solution.
01-22-2010 08:18 AM
You need to associate a user to each line appearance. You can do this manually or through BAT.
If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.
01-22-2010 08:24 AM
You go to CUCM Admin > Device > Phone. Click on the phone. Click on the DN on the left hand side. Go to the bottom of the page. Click "Associate to End User".
Michael
01-24-2010 10:04 AM
Hi Nick,
Just to try and fill in for Michael and jonathan for a moment (+5 points
each guys!)
You will see the steps as outlined in the good reference docs. Then you should be good to go
Cheers!
Rob
01-22-2010 08:18 AM
You need to associate a user to each line appearance. You can do this manually or through BAT.
If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.
01-22-2010 08:24 AM
You go to CUCM Admin > Device > Phone. Click on the phone. Click on the DN on the left hand side. Go to the bottom of the page. Click "Associate to End User".
Michael
01-24-2010 09:34 AM
Thank you good peeple,
Am a bit new to unified presence.After associating the end user to the directory number all should be well for with line appearence on presence?or is there anything else i need to do?
Thanks,
Nick.
01-24-2010 10:04 AM
Hi Nick,
Just to try and fill in for Michael and jonathan for a moment (+5 points
each guys!)
You will see the steps as outlined in the good reference docs. Then you should be good to go
Cheers!
Rob
01-25-2010 02:29 AM
Thank for your contribution,your guide really helped.
Thanks one again.
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