Solved: Unified presence

Koiser_Nicholas · ‎01-22-2010

Hallo,

I have the callmanager set-up,presence also set up well and am having my licenced users.

I keep getting the error message -No line appearances currently exists on the Cisco Unified Communications Manager.

How do i go around this-or how should these line appearences be configured?

Regards,

Nick.

Jonathan Schulenberg · ‎01-22-2010

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

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htluo · ‎01-22-2010

You go to CUCM Admin > Device > Phone. Click on the phone. Click on the DN on the left hand side. Go to the bottom of the page. Click "Associate to End User".

Michael

http://htluo.blogspot.com

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Rob Huffman · ‎01-24-2010

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line

http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

View solution in original post

Jonathan Schulenberg · ‎01-22-2010

You need to associate a user to each line appearance. You can do this manually or through BAT.

If you view a directory number appearance on a specific device, you will see a User Association section at the very bottom of the page. You need to associate the end user account with the appearance.

htluo · ‎01-22-2010

You go to CUCM Admin > Device > Phone. Click on the phone. Click on the DN on the left hand side. Go to the bottom of the page. Click "Associate to End User".

Michael

http://htluo.blogspot.com

Koiser_Nicholas · ‎01-24-2010

Thank you good peeple,

Am a bit new to unified presence.After associating the end user to the directory number all should be well for with line appearence on presence?or is there anything else i need to do?

Thanks,

Nick.

Rob Huffman · ‎01-24-2010

Hi Nick,

Just to try and fill in for Michael and jonathan for a moment (+5 points

each guys!)

You will see the steps as outlined in the good reference docs. Then you should be good to go

https://supportforums.cisco.com/docs/DOC-1112;jsessionid=0958FBC44DCBCA0879822014F42FB536.node0#Associate_User_with_Line

http://pushkarbhatkoti.wordpress.com/2009/06/08/cisco-presence-integration-with-ccm-7x-in-20-minutes/

Cheers!

Rob

Koiser_Nicholas · ‎01-25-2010

Thank for your contribution,your guide really helped.

Thanks one again.