CME & Mobile Access, SNR

Unanswered Question
Jan 22nd, 2010
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Hello I have installed CME 7.1 and I was wondering if the Mobile Access feature is included here if so how do you configure it ?


I also have SNR enabled when i try to transfer a call from my ip phone to my remote destination, when i press the mobility softkey nothing happens and this is what i see on the gateway

fStationSoftKeyEventMessage 6316 unknown press mobility key 37


what's wrong ?


thank you    

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Jaime Valencia Fri, 01/22/2010 - 09:38
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Configuring Single Number Reach

This chapter describes the Single Number Reach (SNR) feature in Cisco Unified Communications Manager Express (Cisco Unified CME) 7.1 and later versions.


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

cris_jimenez Fri, 01/22/2010 - 09:43
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thanks


i got SNR working my problem is when i want to transfer the call from the ip phone to the remote phone (cell) when the call is connected and i press the mobility key this is what i get on cme



000918: Jan 22 17:41:36.099: fStationSoftKeyEventMessage 6316 unknown press mobility key 37




which debug or what do i need to do to get this working


thanks

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