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CME & Mobile Access, SNR

cris_jimenez
Level 2
Level 2

Hello I have installed CME 7.1 and I was wondering if the Mobile Access feature is included here if so how do you configure it ?

I also have SNR enabled when i try to transfer a call from my ip phone to my remote destination, when i press the mobility softkey nothing happens and this is what i see on the gateway

fStationSoftKeyEventMessage 6316 unknown press mobility key 37

what's wrong ?

thank you    

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee
Configuring Single Number Reach

This chapter describes the Single Number Reach (SNR) feature in Cisco Unified Communications Manager Express (Cisco Unified CME) 7.1 and later versions.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

thanks

i got SNR working my problem is when i want to transfer the call from the ip phone to the remote phone (cell) when the call is connected and i press the mobility key this is what i get on cme

000918: Jan 22 17:41:36.099: fStationSoftKeyEventMessage 6316 unknown press mobility key 37

which debug or what do i need to do to get this working

thanks

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