Attendant Console is not working

Unanswered Question
Jan 21st, 2010

hi everybody,

I have a problem with IPMA is not related with the configuration because for more than 5 weeks was working very well in all aspect, but four days ago the attendant console not get up, i can see next message:

system error

please contact with the administrator

Finding in the internet i found the follow steps:

Under the Service Parameter for IPMA assistant, makes sure that the IP address for the CTI Manager is entered. Then, restart the Cisco Tomcat service and CTIManager service.

i have followed this steps but until now is not working yet.

Somebody had similar trouble and what is the solution?, thank in advance.

El mensaje fue editado por: cgutierrez9

I have this problem too.
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