Attendant Console is not working

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Jan 21st, 2010
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hi everybody,

I have a problem with IPMA is not related with the configuration because for more than 5 weeks was working very well in all aspect, but four days ago the attendant console not get up, i can see next message:

system error

please contact with the administrator

Finding in the internet i found the follow steps:

Under the Service Parameter for IPMA assistant, makes sure that the IP address for the CTI Manager is entered. Then, restart the Cisco Tomcat service and CTIManager service.

i have followed this steps but until now is not working yet.

Somebody had similar trouble and what is the solution?, thank in advance.

El mensaje fue editado por: cgutierrez9

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LUIGI PIETRONAVE Sun, 08/22/2010 - 14:02
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I've the same issue. Did You solved ?

many thanks in advance for any help



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