Attendant Console is not working

Unanswered Question
Jan 21st, 2010
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hi everybody,


I have a problem with IPMA is not related with the configuration because for more than 5 weeks was working very well in all aspect, but four days ago the attendant console not get up, i can see next message:


system error

please contact with the administrator


Finding in the internet i found the follow steps:


Under the Service Parameter for IPMA assistant, makes sure that the IP address for the CTI Manager is entered. Then, restart the Cisco Tomcat service and CTIManager service.


i have followed this steps but until now is not working yet.


Somebody had similar trouble and what is the solution?, thank in advance.


El mensaje fue editado por: cgutierrez9

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LUIGI PIETRONAVE Sun, 08/22/2010 - 14:02
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Hi,


I've the same issue. Did You solved ?


many thanks in advance for any help


Luigi

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