How to change UCCX IP Address(HA)

Answered Question
Jan 24th, 2010
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HI All,


I have 2 UCCX Server running HA Mode, I know howto change UCCX IP address for single node but

I'm not sure about HA, Is there any special things that I need to do for changing IP Address in HA Mode?


Regards,

Tinnakorn

Correct Answer by Soman Nair about 7 years 4 months ago

Hi Tinnakorn,


Assuming that you are asking w.r.t UCCX 7.0,


Refer to :


Cisco Unified CCX Administration Guide, Release 7.0(1) :
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf


Pls follow the steps mentioned under section "Modifying Unified CCX IP Address Information (Page 327).".


Run postinstall.exe to configure ur CAD tp point to new IP address of CCX nodes.


And then, you are done. Its pretty simple and similar to the one that you know regarding modifying address for single node. But here, you need to perform this for all nodes.


Hope this clarifies. Good luck.




Regards,
Soman Nair.
(Pls rate if this helps)

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Correct Answer
Soman Nair Sun, 01/24/2010 - 12:24
User Badges:

Hi Tinnakorn,


Assuming that you are asking w.r.t UCCX 7.0,


Refer to :


Cisco Unified CCX Administration Guide, Release 7.0(1) :
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf


Pls follow the steps mentioned under section "Modifying Unified CCX IP Address Information (Page 327).".


Run postinstall.exe to configure ur CAD tp point to new IP address of CCX nodes.


And then, you are done. Its pretty simple and similar to the one that you know regarding modifying address for single node. But here, you need to perform this for all nodes.


Hope this clarifies. Good luck.




Regards,
Soman Nair.
(Pls rate if this helps)

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