Update to CM 5.1.4

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Jan 25th, 2010
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Dear Experts,

I have strange error when updating our CW LMS 3.2. with CM 5.1.4.

It gives me error saying some files are still opened (see attachment). And even if I manually kill all processes that use those files it still gives me the same error.

Any ideas?


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Sven Hruza Mon, 01/25/2010 - 03:03
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I had the same problem with installation of CM 5.1.3.

Please double check if there are some exe which takes those ddl-files.

I use Process Explorer for the search.

Perhaps this tool helps you, too.

agipkcolon Mon, 01/25/2010 - 03:28
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already tried it. I killed that exe file, checked with Process monitor for opened files and found none of them, but Setup still says they are opened.

I had more opened files since Setup stops all Cisco Services and then start all of them again. So I had to disable all cisco services, but still have some files opened.

Sven Hruza Mon, 01/25/2010 - 03:54
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Services like crmlog, crmrsh or crmtftp will not be stopped by "net stop crmdmgtd". crmlog was the service on my installation which blocked the ddl-files.

agipkcolon Mon, 01/25/2010 - 04:10
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I even had these services disabled and still had that problem


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