01-25-2010 01:22 AM
Dear Experts,
I have strange error when updating our CW LMS 3.2. with CM 5.1.4.
It gives me error saying some files are still opened (see attachment). And even if I manually kill all processes that use those files it still gives me the same error.
Any ideas?
Thanks
01-25-2010 03:03 AM
I had the same problem with installation of CM 5.1.3.
Please double check if there are some exe which takes those ddl-files.
I use Process Explorer for the search.
Perhaps this tool helps you, too.
01-25-2010 03:28 AM
already tried it. I killed that exe file, checked with Process monitor for opened files and found none of them, but Setup still says they are opened.
I had more opened files since Setup stops all Cisco Services and then start all of them again. So I had to disable all cisco services, but still have some files opened.
01-25-2010 03:54 AM
Services like crmlog, crmrsh or crmtftp will not be stopped by "net stop crmdmgtd". crmlog was the service on my installation which blocked the ddl-files.
01-25-2010 04:10 AM
I even had these services disabled and still had that problem
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