How can I charge a call to user who forwarded his phone to outside?

Unanswered Question
Jan 25th, 2010

We use CUCM 6.1. I want to charge the cost of outgoing call forwarded from a phone, to the user assigned to that phone. How can I see the call in CDR if someone forwarded his line to outside?

In the CDR I found this rule:

Call originated from CUCM extensionCUCM_extensionOutcoming_PSTN_numberOutcoming_PSTN_numberCUCM_extension
CFA call at CUCM_extensionIncoming_PSTN_numberCUCM_extensionOutcoming_PSTN_numberCUCM_extension

It is complicated to determine which fields are good for make charge for outgoing call:

In case of normal call the “callingPartyNumber” seems good for determine the user who originated the outside call.

But in case of CFA the “originalCalledPartyNumber” seems good for determine the phone which forwarded the call to outside.

Are there any special settings?



I have this problem too.
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