ACE Appliance ACE-4710-K9 not ableto login via GUI & telnet

Unanswered Question
Jan 25th, 2010

I m not able to login to ACE appliance via GUI & also not able to telnet to the box .This box is connected as secondary .primary box i m able to do both login via GUI as well as telnet .

another issue i m getting continuous logs " Failed to get device info "
on console .

below is the show version / post & sh logging o/p from the box .

Experts pls suggest if any issue , do i need to upgrade and check this or is there any h/w issue with the box .

`show version`
Cisco Application Control Software (ACSW)
TAC support: http://www.cisco.com/tac
Copyright (c) 1985-2008 by Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.

Software
  loader:    Version 0.95
  system:    Version A3(1.0) [build 3.0(0)A3(1.0) adbuild_21:37:54-2008/08/10_/a
uto/adbu-rel4/rel_a3_1_0_throttle_build/REL_3_0_0_A3_1_0]
  system image file: (hd0,1)/c4710ace-mz.A3_1_0.bin
  Device Manager version 1.1 (0) 20080805:0415

  installed license: no feature license is installed

Hardware
  cpu info:
[7m--More-- [m
    Motherboard:
        number of cpu(s): 2
    Daughtercard:
        number of cpu(s): 16
  memory info:
    total: 6226392 kB, free: 4544924 kB
    shared: 0 kB, buffers: 18856 kB, cached 0 kB
  cf info:
    filesystem: /dev/hdb2
    total: 861668 kB, used: 709324 kB, available: 108572 kB

last boot reason:  reload command by admin
configuration register:  0x1
ACE-02 kernel uptime is 2 days 18 hours 48 minute(s) 41 second(s)

INIT: version 2.85 booting

Daughter Card Found. Continuing...

INIT: Entering runlevel: 3 eth2: ERROR while getting interface flags: No such device

Testing PCI path ....

This may take some time, Please wait ....

PCI test loop , count 0

PCI path is ready

Starting services...

Installing MySQL

groupadd: group nobody exists

useradd: user nobody exists

MySQL Installed

Installing JRE

JRE Installed

.

Starting sysmgr processes.. Please wait...Done!!!

ACE-02 login: Failed to get device info

Failed to get device info

Failed to get device info

Failed to get device info

Failed to get device info

sh logg


Syslog logging:                 enabled
Facility:                       20
History logging:                disabled
Trap logging:                   disabled
Timestamp logging:              disabled
Fastpath logging:               disabled
Persist logging:                disabled
Standby logging:                disabled
Rate-limit logging:             disabled (min - 0 max 100000 msgs/sec)
Console logging:                disabled
Monitor logging:                disabled
Device ID:                      disabled
Message logging:                none
Buffered logging:               disabled
Buffer info: current size - 0 global pool - 1048576 used pool - 0
                min - 0 max - 1048576
                cur ptr = 0 wrapped - no

ACE-02/Admin# Failed to get device info
Failed to get device info

Thanx in advance

RK

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