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Call Connector TAPI Integration with Salesforce.com

dcomdan
Level 1
Level 1

‎01-25-2010 12:26 PM - last edited on ‎03-25-2019 10:46 PM by Community Manager

I must be missing something.  I have UCC running and connected to the UCC server.  I am trying to connect it to Salesforce but I dont' even see an option to make that happen.  Am I missing something?  Do I need to download another software piece?  Any advice?

Thanks

Dan

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Alberto Montilla
Cisco Employee
Cisco Employee

‎01-26-2010 06:25 AM

Dear Dan;

You need to have the Unified Call Connector for Salesforce.com installed. Please check

http://www.cisco.com/web/offer/salesforce/index.html?pcontent=youinc_us

If you search on this community also for salesforce.com, there is also additional information.

Regards
Alberto

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