I have a couple of similar question, please help me figuring out how can i make this work. Its very basic thing for UCCX premium but not able to figure out how to do this in UCCX Enhanced.
I have UCCX Enhanced 7.0(1), HA deployment
While starting the script i need to check two things.
- Holiday announcments - Customer wants to feed national holidays somewhere and we have to check for the valid holiday and play proper announcement and hang up the call, or how it can be done in any ways..
- Emergency announcments - Customer wants to record emergency message if there is some emergency and script should check for it and play the announcement and hang up the call, or how it can be done in any ways..
These are two basic q's i have, please someone help me addressing the same.
Ah ok, sorry i missed that bit!
Looking at the script you have a user authentication then straight to the upload, you need a Get User then Authenticate User to pop in the password.
Hope it works