01-26-2010 07:02 AM
Hi everybody,
I have troubles with LMS 3.1.1 installed on Windows Server 2003 SP 2
When I go to Common Services -> Hoime I can see that (see PDF in attachement)
JRM server is down or inaccessible for this user
DCR Server is down or inaccessible
Anyone know why these services are Down ?
You can find in attachement,
pdshow
TomcatMonitor
Thanks for any help,
Hervé Etchepare
Solved! Go to Solution.
01-27-2010 02:24 PM
Do the following. Set The Daemon Manager service to Manual, then reboot. When the server comes back, delete NMSROOT/databases/cmf/cmf.log. Then run:
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Then set the Daemon Manager service back to Automatic, and reboot again. Things should come back up.
01-26-2010 04:30 PM
Post screenshots of your Services control panel showing all of the CiscoWorks services. Also, post the list of contents under NMSROOT/databases/cmf.
01-27-2010 03:00 AM
Hi,
In attachment the infirmations requested,
Thanks for your help,
Regards,
Hervé Etchepare
01-27-2010 03:01 AM
01-27-2010 02:24 PM
Do the following. Set The Daemon Manager service to Manual, then reboot. When the server comes back, delete NMSROOT/databases/cmf/cmf.log. Then run:
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Then set the Daemon Manager service back to Automatic, and reboot again. Things should come back up.
01-28-2010 02:16 AM
Hi,
It seems to be okay !
Thanks a lot for your assistance ... but what was the problem with the application, ?
Regards
Hervé
01-29-2010 06:59 PM
The database transaction log had become corrupt. This procedure forces the database to a closed state, allowing it to start without the transaction log.
07-18-2010 10:57 PM
Hi Clarke,
Could you please guide me on how to navigate to the path mentioned by you to delete the following file...
NMSROOT/objects/db/win32/dbsrv9 -f NMSROOT/databases/cmf/cmf.db
Rgds,
Partha
07-18-2010 11:01 PM
The full procedure is documented in https://supportforums.cisco.com/docs/DOC-8796 .
01-16-2018 11:56 PM
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