01-26-2010 11:58 AM - edited 03-14-2019 05:09 AM
Hi, i have premium licenses, but when i am going to create a new CSQ, i only have the voice queue type option, i dont see the e-mail option, why? what do i do?
01-26-2010 12:18 PM
Probably because you are not running 7.0(1)SR1 or later. Agent Email wasn't rolled in until SR1.
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