CSS11506 can not be accesed - urgent help

Answered Question
Jan 26th, 2010
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Greeting


my CSS11506 (version 08.10.2.05) can not be accessed both ssh and console, but it can be pinged.


when first time the problem occured, I had reboot the machine and I could access for about two days. And than the problem comes back,


now, it looks very two days, the system need reboot. I have login to the system and there is no error, no core file.


so, I have tried to force a dumping by using killer ping, but there is still no core file.


Could I have some tip where is the dumping information located? and how can I access it?

and

Could I have some help on how can I troubleshoot this problem? and if possible, how can I fix it?


Any comments will be apprecaited


Thanks in advance


julxu

Correct Answer by Gilles Dufour about 7 years 2 months ago

if the killer ping is done correctly the box should crash and automatically generate a core file during reboot which is

saved in the core directory.


Try maybe an upgrade to a more recent image.


Gilles.

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Correct Answer
Gilles Dufour Tue, 02/02/2010 - 01:04
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  • Cisco Employee,

if the killer ping is done correctly the box should crash and automatically generate a core file during reboot which is

saved in the core directory.


Try maybe an upgrade to a more recent image.


Gilles.

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