We have a couple PC's running Windows 7 and also have DUC 1.2.4 installed on them. When they open up a voicemail the only option the Recording/Playback buttons have is the phone that's selected. They are grayed out and can't be selected to playback on the computer. Sometimes when you close the voicemail then open it back up again then the computer will be selected but still grayed out. I have attached a screen shot of what it looks like.
We are running ducs 1.2.4 and Notes 8.5. We have duc 1.2.4 on the domino server. Any help would be much appreciated.