Solved: 4507 not dectecting Line card ws-x4124

sudip.acharya1 · ‎01-28-2010

Hi,

I have a 4507 and just installed a 24-port 10/100 line card which is suppose to be compatible with the switch. But when I do Sh Conf, I do not see the ports.

With Sh Inventory, I do notice the switch detecting the line card just fine. I already have a 24-port 10/100/1000 line card which is working fine.

Thanks in advance

NyoSW001#sh inven
NAME: "Switch System", DESCR: "Cisco Systems, Inc. WS-C4507R-E 7 slot switch "
PID: WS-C4507R-E , VID: , SN: FOX1247GU5W

NAME: "Clock Module", DESCR: "Clock Module"
PID: WS-X4K-CLOCK-E , VID: , SN: JAE1244Z2R2

NAME: "Mux Buffer 1 ", DESCR: "Mux Buffers for Redundancy Logic"
PID: WS-X4590-E , VID: , SN: JAE12492OCP

NAME: "Mux Buffer 2 ", DESCR: "Mux Buffers for Redundancy Logic"
PID: WS-X4590-E , VID: , SN: JAE12481S6B

NAME: "Mux Buffer 5 ", DESCR: "Mux Buffers for Redundancy Logic"
PID: WS-X4590-E , VID: , SN: JAE12481SAD

NAME: "Mux Buffer 6 ", DESCR: "Mux Buffers for Redundancy Logic"
PID: WS-X4590-E , VID: , SN: JAE1243YCV2

NAME: "Mux Buffer 7 ", DESCR: "Mux Buffers for Redundancy Logic"
PID: WS-X4590-E , VID: , SN: JAE1243YEZ5

NAME: "Linecard(slot 1)", DESCR: "10/100BaseTX (RJ45) with 24 10/100 baseT ports"
PID: WS-X4124-RJ45 , VID: V05, SN: JAE13062MUW

NAME: "Linecard(slot 2)", DESCR: "10/100/1000BaseT (RJ45) with 24 10/100/1000 baseT ports"
PID: WS-X4424-GB-RJ45 , VID: V06, SN: JAE13062JLE

NAME: "Linecard(slot 3)", DESCR: "Supervisor IV with 2 1000BaseX GBIC ports"
PID: WS-X4515 , VID: V14, SN: JAE1245ZIUS

NAME: "Linecard(slot 5)", DESCR: "1000BaseX (GBIC) with 6 1000 GBIC ports"
PID: WS-X4306-GB , VID: V12, SN: JAE12513GPY

NAME: "GigabitEthernet5/1", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123402EA

NAME: "GigabitEthernet5/2", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS1233093W

NAME: "GigabitEthernet5/3", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS1233093Y

NAME: "GigabitEthernet5/4", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123402E1

NAME: "GigabitEthernet5/5", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215GC

NAME: "GigabitEthernet5/6", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215HC

NAME: "Linecard(slot 6)", DESCR: "1000BaseX (GBIC) with 6 1000 GBIC ports"
PID: WS-X4306-GB , VID: V12, SN: JAE125032I9

NAME: "GigabitEthernet6/1", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS12300ZUW

NAME: "GigabitEthernet6/2", DESCR: "1000BaseSX"
PID: SFBR-5686Z , VID: 00 , SN: AGM1232D38W

NAME: "GigabitEthernet6/3", DESCR: "1000BaseSX"
PID: SFBR-5686Z , VID: 00 , SN: AGM1236D3HD

NAME: "GigabitEthernet6/4", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215FT

NAME: "GigabitEthernet6/5", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215HN

NAME: "GigabitEthernet6/6", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS1233093G

NAME: "Linecard(slot 7)", DESCR: "1000BaseX (GBIC) with 6 1000 GBIC ports"
PID: WS-X4306-GB , VID: V12, SN: JAE12513GC3

NAME: "GigabitEthernet7/1", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS12330948

NAME: "GigabitEthernet7/2", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123402E4

NAME: "GigabitEthernet7/3", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215HL

NAME: "GigabitEthernet7/4", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215H7

NAME: "GigabitEthernet7/5", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS12300ZV3

NAME: "GigabitEthernet7/6", DESCR: "1000BaseSX"
PID: FTR-8519-5D-CS2 , VID: B , SN: FNS123215GZ

NAME: "Fan", DESCR: "FanTray"
PID: WS-X4597-E , VID: , SN: FOX1247GPB5

NAME: "Power Supply 1", DESCR: "Power Supply ( AC 2800W )"
PID: PWR-C45-2800ACV , VID: V05, SN: SNI1302A32J

NAME: "Power Supply 2", DESCR: "Power Supply ( AC 2800W )"
PID: PWR-C45-2800ACV , VID: V05, SN: SNI1302A3H3

NyoSW001#
NyoSW001#
NyoSW001#sh vers
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-IPBASE-M), Version 12.2(31)SGA6, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Mon 31-Mar-08 21:23 by chendah
Image text-base: 0x10000000, data-base: 0x114B115C

ROM: 12.2(31r)SGA1
Dagobah Revision 226, Swamp Revision 32

NyoSW001 uptime is 22 hours, 21 minutes
Uptime for this control processor is 22 hours, 21 minutes
System returned to ROM by power-on
System image file is "bootflash:cat4500-ipbase-mz.122-31.SGA6.bin"

cisco WS-C4507R-E (MPC8245) processor (revision 14) with 524288K bytes of memory.
Processor board ID FOX1247GU5W
MPC8245 CPU at 333Mhz, Supervisor IV
Last reset from PowerUp
1 Virtual Ethernet interface
24 FastEthernet interfaces
44 Gigabit Ethernet interfaces
--More-- 403K bytes of non-volatile configuration memory.

Configuration register is 0x2102

NyoSW001#

Jon Marshall · ‎01-28-2010

Can you post "sh run"

Jon

View solution in original post

Jon Marshall · ‎01-28-2010

Can you post the output of

1) sh module

2) sh power

Jon

sudip.acharya1 · ‎01-28-2010

Here you go.

User Access Verification

Password:
NyoSW001>en
Password:
NyoSW001#sh modu
Chassis Type : WS-C4507R-E

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1    24 10/100BaseTX (RJ45)                    WS-X4124-RJ45      JAE13062MUW
2    24 10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13062JLE
3     2 Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1245ZIUS
5     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE12513GPY
6     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE125032I9
7     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE12513GC3

M MAC addresses                    Hw Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 0021.d8b4.0bb8 to 0021.d8b4.0bcf 1.3                               Ok
2 0021.d8b3.f550 to 0021.d8b3.f567 1.9                               Ok
3 0024.1423.adc0 to 0024.1423.adc1 5.5 12.2(31r)SGA 12.2(31)SGA6     Ok
5 000e.83a2.9154 to 000e.83a2.9159 4.4                               Ok
6 001b.5481.9cfa to 001b.5481.9cff 4.4                               Ok
7 001b.5481.9fac to 001b.5481.9fb1 4.4                               Ok

Mod Redundancy role     Operating mode      Redundancy status
--More--                           ----+-------------------+-------------------+----------------------------------
3   Active Supervisor   SSO                 Active

System Failures:
----------------
Power Supply: bad/off (see 'show power')

NyoSW001#sh powe
Power                                             Fan      Inline
Supply Model No          Type       Status       Sensor   Status
------ ---------------- --------- ----------- ------- -------
PS1     PWR-C45-2800AC    AC 2800W   good         good     good
PS2     PWR-C45-2800AC    AC 2800W   bad/off      bad/off bad/off

Power supplies needed by system : 1
Power supplies currently available : 1

Power Summary                      Maximum
(in Watts)              Used     Available
----------------------   ----     ---------
System Power (12V)        457        1360
Inline Power (-50V)         0        1400
Backplane Power (3.3V)     40          40
----------------------   ----     ---------
Total                     497        2800

NyoSW001#

Jon Marshall · ‎01-28-2010

Was there a different module in that slot previously ?

Can you post output of a "sh ip interface brief"

Jon

sudip.acharya1 · ‎01-28-2010

Yes, there was a 6 port fiber module in that slot before.

Sh Ip int bri does show all 24 ports in slot one, but they are not shown in Sh conf.

NyoSW001#sh ip inter brief
Interface              IP-Address      OK? Method Status                Protocol
Vlan1                  unassigned      YES NVRAM down                  down
FastEthernet1/1        unassigned      YES unset down                  down
FastEthernet1/2        unassigned      YES unset down                  down
FastEthernet1/3        unassigned      YES unset down                  down
FastEthernet1/4        unassigned      YES unset down                  down
FastEthernet1/5        unassigned      YES unset down                  down
FastEthernet1/6        unassigned      YES unset down                  down
FastEthernet1/7        unassigned      YES unset down                  down
FastEthernet1/8        unassigned      YES unset down                  down
FastEthernet1/9        unassigned      YES unset down                  down
FastEthernet1/10       unassigned      YES unset down                  down
FastEthernet1/11       unassigned      YES unset down                  down
FastEthernet1/12       unassigned      YES unset down                  down
FastEthernet1/13       unassigned      YES unset down                  down
FastEthernet1/14       unassigned      YES unset down                  down
FastEthernet1/15       unassigned      YES unset down                  down
FastEthernet1/16       unassigned      YES unset down                  down
FastEthernet1/17       unassigned      YES unset down                  down
FastEthernet1/18       unassigned      YES unset down                  down
FastEthernet1/19       unassigned      YES unset down                  down
FastEthernet1/20       unassigned      YES unset down                  down
FastEthernet1/21       unassigned      YES unset down                  down
--More--                           FastEthernet1/22       unassigned      YES unset down                  down
FastEthernet1/23       unassigned      YES unset down                  down
FastEthernet1/24       unassigned      YES unset down                  down
GigabitEthernet2/1     unassigned      YES unset down                  down
GigabitEthernet2/2     unassigned      YES unset down                  down
GigabitEthernet2/3     unassigned      YES unset down                  down
GigabitEthernet2/4     unassigned      YES unset down                  down
GigabitEthernet2/5     unassigned      YES unset down                  down
GigabitEthernet2/6     unassigned      YES unset down                  down
GigabitEthernet2/7     unassigned      YES unset down                  down
GigabitEthernet2/8     unassigned      YES unset down                  down
GigabitEthernet2/9     unassigned      YES unset down                  down
GigabitEthernet2/10    unassigned      YES unset down                  down
GigabitEthernet2/11    unassigned      YES unset down                  down
GigabitEthernet2/12    unassigned      YES unset down                  down
GigabitEthernet2/13    unassigned      YES unset down                  down
GigabitEthernet2/14    unassigned      YES unset down                  down
GigabitEthernet2/15    unassigned      YES unset down                  down
GigabitEthernet2/16    unassigned      YES unset down                  down
GigabitEthernet2/17    unassigned      YES unset down                  down
GigabitEthernet2/18    unassigned      YES unset down                  down
GigabitEthernet2/19    unassigned      YES unset down                  down
GigabitEthernet2/20    unassigned      YES unset down                  down
--More--                           GigabitEthernet2/21    unassigned      YES unset down                  down
GigabitEthernet2/22    unassigned      YES unset down                  down
GigabitEthernet2/23    unassigned      YES unset down                  down
GigabitEthernet2/24    unassigned      YES unset down                  down
GigabitEthernet3/1     unassigned      YES unset down                  down
GigabitEthernet3/2     unassigned      YES unset down                  down
GigabitEthernet5/1     unassigned      YES unset down                  down
GigabitEthernet5/2     unassigned      YES unset down                  down
GigabitEthernet5/3     unassigned      YES unset down                  down
GigabitEthernet5/4     unassigned      YES unset down                  down
GigabitEthernet5/5     unassigned      YES unset down                  down
GigabitEthernet5/6     unassigned      YES unset down                  down
GigabitEthernet6/1     unassigned      YES unset down                  down
GigabitEthernet6/2     unassigned      YES unset down                  down
GigabitEthernet6/3     unassigned      YES unset down                  down
GigabitEthernet6/4     unassigned      YES unset down                  down
GigabitEthernet6/5     unassigned      YES unset down                  down
GigabitEthernet6/6     unassigned      YES unset down                  down
GigabitEthernet7/1     unassigned      YES unset down                  down
GigabitEthernet7/2     unassigned      YES unset down                  down
GigabitEthernet7/3     unassigned      YES unset down                  down
GigabitEthernet7/4     unassigned      YES unset down                  down
GigabitEthernet7/5     unassigned      YES unset down                  down
--More--                           GigabitEthernet7/6     unassigned      YES unset down                  down

NyoSW001# sh conf
Using 1168 out of 413676 bytes, uncompressed size = 2425 bytes
!
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
service password-encryption
service compress-config
!
hostname NyoSW001
!
boot-start-marker
boot system flash bootflash:cat4500-ipbase-mz.122-31.SGA6.bin
boot bootldr bootflash:cat4500-ipbase-mz.122-31.SGA6.bin
boot-end-marker
!
enable secret 5 $1$nX5V$ebAjQ2OPHf8Vxdpd.1X9..
!
no aaa new-model
ip subnet-zero
ip domain-name cozen.com
ip name-server 10.101.44.88
ip name-server 10.118.44.88
--More--                           !
vtp mode transparent
!
!
!
power redundancy-mode redundant
!
redundancy
mode sso
no file verify auto
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
vlan 67
name Video_Conferencing
!
vlan 119
name VM_Management
!
vlan 208
name NYO_LAN
--More--                           !
vlan 209
name ELAN
!
interface GigabitEthernet1/1
!
interface GigabitEthernet1/2
!
interface GigabitEthernet1/3
!
interface GigabitEthernet1/4
!
interface GigabitEthernet1/5
!
interface GigabitEthernet1/6
!
interface GigabitEthernet2/1
!
interface GigabitEthernet2/2
!
interface GigabitEthernet2/3
!
interface GigabitEthernet2/4
--More--                           !
interface GigabitEthernet2/5
!
interface GigabitEthernet2/6
!
interface GigabitEthernet3/1
!
interface GigabitEthernet3/2
!
interface GigabitEthernet5/1
!
interface GigabitEthernet5/2
!
interface GigabitEthernet5/3
!
interface GigabitEthernet5/4
!
interface GigabitEthernet5/5
!
interface GigabitEthernet5/6
!
interface GigabitEthernet5/7
!
--More--                           interface GigabitEthernet5/8
!
interface GigabitEthernet5/9
!
interface GigabitEthernet5/10
!
interface GigabitEthernet5/11
!
interface GigabitEthernet5/12
!
interface GigabitEthernet5/13
!
interface GigabitEthernet5/14
!
interface GigabitEthernet5/15
!
interface GigabitEthernet5/16
!
interface GigabitEthernet5/17
!
interface GigabitEthernet5/18
!
interface GigabitEthernet5/19
--More--                           !
interface GigabitEthernet5/20
!
interface GigabitEthernet5/21
!
interface GigabitEthernet5/22
!
interface GigabitEthernet5/23
!
interface GigabitEthernet5/24
!
interface GigabitEthernet6/1
!
interface GigabitEthernet6/2
!
interface GigabitEthernet6/3
!
interface GigabitEthernet6/4
!
interface GigabitEthernet6/5
!
interface GigabitEthernet6/6
!
--More--                           interface Vlan1
no ip address
!
ip http server
!
!
!
!
control-plane
!
!
line con 0
password 7 04585B0A1B336C405A
login
stopbits 1
line vty 0 4
password 7 04585B0A1B336C405A
login
line vty 5 15
password 7 070C71405A1B390B44
login
!
end
--More--
NyoSW001#

Jon Marshall · ‎01-28-2010

Can you post "sh run"

Jon

sudip.acharya1 · ‎01-28-2010

Jon. I cop ru st and now i see all ports. I am not sure why it didnt take when I did it yesterday.

Thanks for pointing me in the right direction.

Ganesh Hariharan · ‎01-28-2010

Here you go.

User Access Verification

Password:
NyoSW001>en
Password:
NyoSW001#sh modu
Chassis Type : WS-C4507R-E

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1    24 10/100BaseTX (RJ45)                    WS-X4124-RJ45      JAE13062MUW
2    24 10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13062JLE
3     2 Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1245ZIUS
5     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE12513GPY
6     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE125032I9
7     6 1000BaseX (GBIC)                       WS-X4306-GB        JAE12513GC3

M MAC addresses                    Hw Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 0021.d8b4.0bb8 to 0021.d8b4.0bcf 1.3                               Ok
2 0021.d8b3.f550 to 0021.d8b3.f567 1.9                               Ok
3 0024.1423.adc0 to 0024.1423.adc1 5.5 12.2(31r)SGA 12.2(31)SGA6     Ok
5 000e.83a2.9154 to 000e.83a2.9159 4.4                               Ok
6 001b.5481.9cfa to 001b.5481.9cff 4.4                               Ok
7 001b.5481.9fac to 001b.5481.9fb1 4.4                               Ok

Mod Redundancy role     Operating mode      Redundancy status
--More--                           ----+-------------------+-------------------+----------------------------------
3   Active Supervisor   SSO                 Active

System Failures:
----------------
Power Supply: bad/off (see 'show power')

NyoSW001#sh powe
Power                                             Fan      Inline
Supply Model No          Type       Status       Sensor   Status
------ ---------------- --------- ----------- ------- -------
PS1     PWR-C45-2800AC    AC 2800W   good         good     good
PS2     PWR-C45-2800AC    AC 2800W   bad/off      bad/off bad/off

Power supplies needed by system : 1
Power supplies currently available : 1

Power Summary                      Maximum
(in Watts)              Used     Available
----------------------   ----     ---------
System Power (12V)        457        1360
Inline Power (-50V)         0        1400
Backplane Power (3.3V)     40          40
----------------------   ----     ---------
Total                     497        2800

NyoSW001#

If you see the show module output it's dedecting the module and it showing the module along with the serial number also !!

Hope to help

Ganesh.H

glen.grant · ‎01-28-2010

While you are fixing things you might want to find out why one of your power supplies

shows bad ...

sudip.acharya1 · ‎01-28-2010

The switch is sitting in a small closet with only one outlet.....good catch.