This is quite problematic. The agents all have two monitors to faciliate more screen real-state and showing information side-by-side. Forcing all websites to show in CAD's tabs thwarts this.
I've considered launch Internet Explorer as a separate application, instead, but that is a degree mroe complicated in building a dynamic URL. I believe it would also spawn a new window each time, meaning agents would have to re-log-in every time.
If I disable the integrated browser, will it leverage Internet Explorer on its own? Or will it just disable HTTP application integration entirely?
(Am I wrong to be entirely frustrated by such a handicapped web environment?)