Hi all:
I am having a problem upgrading the unity express module from 3.0.4 to 7.0.1
Originally I successfully upgraded from 2.1.2 to 3.0.4 by following the cisco documentation BY CLEAN INSTALL ,
however when I go from 3.0.4 to 7.0.1 as either CLEAN INSTALL or UPGRADE, I am getting the error message as below.
then I try to upgrade every step possible as going to from 3.0.4 to 3.1.1 or 3.2.1 and so on, every time I get the same error message
Can any one kindly help me please? I would really appreciate for your help.
I checked with Cisco matrix I am way above the minimum required condition for CUE to run such as ISO 12.4(22) / CME-7 / Cisco 2811
Current version
=========
CUE# show software versions
Installed Packages:
Software Version: 3.0.4
- Installer 3.0.4.0
- Thirdparty 2.3.1.0
- Bootloader (Primary) 2.1.14
- Infrastructure 2.3.2.0
- Global 3.0.4.0
- GPL Infrastructure 2.2.1.0
- Voice Mail 2.3.1.0
- Bootloader (Secondary) 2.1.15.0
- Core 2.4.0.1
- Auto Attendant 3.0.0.12
Installed Plug-ins:
- CUE Voicemail Language Support 3.0.0.0
- CUE Voicemail US English 3.0.0.0
error message
from 3.0.4 to 7.0.1
============
CUE# $0.10.10.1/cue-vm-k9.nme.7.0.1.pkg username cisco password cisco
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
WARNING:: The system will briefly be brought to an offline state
WARNING:: This will terminate any active call and prevent new calls
WARNING:: from being processed.
Would you like to continue? [n] y
system/batch_mode: no such node/attribute
Downloading ftp cue-vm-k9.nme.7.0.1.pkg
Bytes downloaded : 182508
Validating package signature ... done
sh: line 1: boot_debug: command not found
Validating installed manifests ............complete.
Service Engine Bootloader can not be installed on this platform/chassis combination.
From 3.0.4 to 3.1.1
============
CUE# $.10.10.1/cue-vm-k9.nme.3.1.1.pkg username cisco password cisco
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install. It is recommended that a backup be done
WARNING:: before installing software.
WARNING:: The system will briefly be brought to an offline state
WARNING:: This will terminate any active call and prevent new calls
WARNING:: from being processed.
Would you like to continue? [n] y
system/batch_mode: no such node/attribute
Downloading ftp cue-vm-k9.nme.3.1.1.pkg
Bytes downloaded : 178361
Validating package signature ... done
sh: line 1: boot_debug: command not found
Validating installed manifests ............complete.
Service Engine Bootloader can not be installed on this platform/chassis combination.
