Workaround: SWVMS16 Crash when using Camera Search Function

Unanswered Question
Jan 28th, 2010

When using the camera search functionality, SWVMS16 may crash.  The issue is caused when non-camera UPnP devices on the network send out large packet sizes.  Upcoming video monitoring releases will fix this issue.


Workaround: If the issue occurs, add your cameras manually to the SWVMS16.


SWVMS16 v1.21 Release Notes posted online.

http://www.cisco.com/en/US/docs/security/csbvsc/swvms16/release/notes/Release_Notes_VMS.pdf



Attached file shows the error message and the steps to manually add cameras to the SWVMS16.

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