Re: Cisco call Manager 7.1.3 Call Forwarding Options

Unanswered Question
Jan 28th, 2010

Hi

I have a Cisco Call Manager 7.1.3 and Cisco Unity Connect Environment

I am requesting your assistance with implementing the following call forwarding option:

Scenario

Phone 1 DN= 5054, VM enabled

Phone 2 DN = 5160 VM enabled.

I would like  internal calls forward no answer be routed to DN 5160 and then if no answer DN 5160 VM

To achieve this I configured the fbelow call forward options"

Phone 1

Call Forward no answer DN 5160

Phone 2

Call Forward no answer VM checked

Howevrer this is the result

Calls when received on DN 5054 are forwarded to 5160 however the voicemail received is 5054.

How can I configure this so that when the call is forwarded to 5160 and there is no answer the VM received is for 5160?

MLaing

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Overall Rating: 1 (1 ratings)
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Jaime Valencia Thu, 01/28/2010 - 18:53

This has been asked PLENTY of times before, please search NetPro for answers

Cisco Unity Connection Administration

Advanced (towards the bottom of the page)

Conversation Configuration

Use Last (Rather than First) Redirecting Number for Routing Incoming Call

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

m-laing Thu, 02/04/2010 - 10:57

Hi

This resolves the issue, how do I rate this?

Regards

Marsha Laing

Networking Sales Specialist

IBM World Trade Corporation (Jamaica)

52-56 Knutsford Boulevard

Kingston 5

Phone: (876) 9263179

Direct: (876) 9354129

Fax: (876) 926-3225

Email: mlaing@jm.ibm.com

From:

javalenc

To:

Marsha Laing/Jamaica/IBM@IBMCA

Date:

01/28/2010 09:54 PM

Subject:

New message: "Re: Cisco call Manager 7.1.3 Call Forwarding

Options"

m-laing,

A new message was posted in the Discussion thread "Re: Cisco call Manager

7.1.3 Call Forwarding Options":

https://supportforums.cisco.com/message/3010135#3010135

Author : javalenc

Email : javalenc@cisco.com

Profile : https://supportforums.cisco.com/people/javalenc

Message:

Jaime Valencia Thu, 02/04/2010 - 13:39

Click on the link for the post and log with your credentials (opposed to replying via email), you'll see 5 stars below any reply which you use to rate. Just click on the number of stars you wish to rate.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

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