I would like to configure the following set up in Cisco Call Manager 7.1 any help will be appreciated.
User A, B and C
User A phone rings...
User B and C need to be able to get the phone call for user A. In other words when a call comes in for user A, the phones for B and C need to ring as well or if B and C are on the phone at the moment and the a call comes in for A - at least to be able to notify\alert B and C about it. I think this can be accomplished using call pickup groups (not sure) Also, how do I find out what users\phones are members of a call pickup group?