UCCX7 - How modify the time no answer of the agent

Answered Question
Jan 30th, 2010

Hi,

When the agent does no answer, his state changes to "Not Ready".

I know that I can disableb this feature, but I would like to increase this timeout.

How change this tim of no answer ?

Best regards,

Romuald.

I have this problem too.
0 votes
Correct Answer by Jonathan Schulenberg about 6 years 11 months ago

This has been answered on the forum before. Please search before opening new threads.

https://supportforums.cisco.com/message/3008271#3008271

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