UCCX7 - How modify the time no answer of the agent

Answered Question
Jan 30th, 2010
User Badges:

Hi,


When the agent does no answer, his state changes to "Not Ready".

I know that I can disableb this feature, but I would like to increase this timeout.

How change this tim of no answer ?


Best regards,

Romuald.



Correct Answer by Jonathan Schulenberg about 7 years 4 months ago

This has been answered on the forum before. Please search before opening new threads.

https://supportforums.cisco.com/message/3008271#3008271

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.

Actions

This Discussion

Related Content