IDSM-2 re-image issue

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Feb 1st, 2010
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Hi Netpros,

I am getting this error when I trying to re-image the IDSM-2 in maintenance partition. Actually I dont know the password for the administrator account and re-image was only option according to documentation. This is the step i am following:

guest@dc-idsm-ii.localdomain#upgrade ftp://User1@ --install
Downloading the image. This may take several minutes...
Password for User1@

ftp://User1@ (25662K)
/tmp/upgrade.gz           [########################]   25662K | 8838.99K/s
26278451 bytes transferred in 2.90 sec (8838.70k/sec)
ERROR:  /tmp/upgrade.gz: not in gzip format

Am i missing anything?



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rhermes Mon, 02/01/2010 - 08:35
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It looks like your commands and the image file are correct.

Did you boot the IDSM into the maintenance partition before you started?

from the router:

hw-module module (module number) reset cf:1

after upgrading reboot the IDSM into the application partition:

from the router:

hw-module module (module number) reset hdd:1

Mohammed Faiz M... Mon, 02/01/2010 - 22:25
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Yes I did exactly what u have mentioned, but the ERROR message

in the end is strange isnt it.

Please let me know if anyone has come across similar kind of problem.

Any feedback appreciated.



rhermes Tue, 02/02/2010 - 10:34
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It looks like you are following the instructions for installing an IDSM system image in this guide:

If you have performed each step as described and are still getting this error message, you might want to open a TAC case on your IDSM.

If your IDSM is defective, they can RMA it (assuming you have a maintainence contract).

- Bob


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