IPCCx; Prompts Have Disappeared

Unanswered Question
Feb 1st, 2010

I have IPCCx 4.0(4) and somehow, not sure how, after a crash every change that has been made in the last 2 weeks has been undone! Does anyone know how this might have happened?

I have this problem too.
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rcrumm_2 Thu, 02/04/2010 - 11:05


You need to upload the prompts otherwise they will disapear.

Go to Applications/Prompt Management



ritsonr Fri, 02/05/2010 - 01:39

They were uploaded. All prompts were in the Repository (i.e. uploaded via prompt management) but i save all the physical files in the wfavvid/prompts folder as well as a backup. I cant work out why this happened but we got the files back by downloading the relevant BARS tar file to a PC, extracting it and searching for the missing prompts which we found and then re-uploaded to the system.

Customer still wants to know why this happened in the first place and i'm at a loss to explain why to him...


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