02-01-2010 08:38 AM - edited 03-21-2019 02:06 AM
Does not protect LCD display for factory reset
Firmware is 525G , works on 504 . 502, 942,962
<Protect_IVR_FactoryReset ua="na">Yes</Protect_IVR_FactoryReset>
02-01-2010 09:33 AM
What firmware are you running on the 525?
CSCtd35385 spa525: factory reset is allowed with admin pw and protect IVRfactoryres
This should be fixed in 7.4.3.
02-01-2010 09:48 AM
Sorry Thought I had put firmware version
is 7.4.3
problem is that admin password not set via
set password on Web and factory reset prompts for password as should
FYI - some LDAP config fields are also broken on the 525 - could be related
02-01-2010 10:01 AM
Admin password is required for this Protect_IVR_FactoryReset to work.
Which LDAP fields are you saying do not work?
02-01-2010 10:28 AM
I know the admin password is required
What I am saying is that is not being set by the xml
02-01-2010 01:19 PM
Can you send me the XML you are using?
02-02-2010 12:07 AM
Our XML is generated dynamically so there is no file, I would not post our config on a public forum anyway
This is the bit you need - I have changed the passowrd
This works on 941,942 962, 504 and 502
......xxxxxxxxxYes........
02-02-2010 06:48 AM
it is another 525 gratuitous field name change -> is now (only on 525) Admin_Password
02-02-2010 09:12 AM
What is meant by xml generated dynamically? The xml is usually made by using the spc tool.
02-02-2010 03:27 PM
we have many 1000's of phones - we generate the xml on the fly when requested by the device
The issue here is not how the XML is generated , but inconsistences in the field names between the 525G and other devices
02-03-2010 10:28 AM
Please go into more details regarding inconsistent info between the products, I'll be able to write a bug report based on this info.
02-08-2010 09:05 AM
The list is growing
02-08-2010 10:36 AM
Ok, thanks. I'll write up a bug regarding these field name issues.
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