netmanager 1.1 don't send snmp trap to e-mail

Unanswered Question
Feb 2nd, 2010

i have install cisco netmanager. configure it, netmanager listen to snmp traps and received their, i see it in "device reports - snmp trap log".

then i configure passive monitor for this device and action "send e-mail".

so, when netmanager receive trap (for example, interface is down), he send to my email this message:


Switch is Up at least 5 min  (hostname).

is Up at least 5 min on Switch: hostname (ip)..

Monitors that are down include:
Monitors that are up include: Ping,SNMP,Telnet,Interface(

126)  Vlan140,Interface(101) Vlan1,Interface(176) Vlan9,Interface(186)  Vlan97,Interface(174) Vlan99,Interface(107) Vlan100,Interface(108)  Vlan101,Interface(109) Vlan102,Interface(110) Vlan103,Interface(111)  Vlan104,Interface(112) Vlan105,Interface(113) Vlan106,Interface(114)  Vlan107,Interface(115) Vlan108,Interface(116) Vlan110,Interface(117)  Vlan111,Interface(118) Vlan112,Interface(119) Vlan113,Interface(120)  Vlan114,Interface(121) Vlan115,Interface(122) Vlan116,Interface(123)  Vlan117,Interface(124) Vlan118,Interface(125) Vlan120,Interface(179)  Vlan130

Notes on this device (from device property page):
Added from Discovery on Tue Feb 02 10:38:56 2010

This mail was sent on 02/02/2010 at 18:10:56

what is wrong? why i receive this message and dont receive text with snmp trap?
I have this problem too.
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Petr Simanov Mon, 02/15/2010 - 20:08

to resolve this problem, you must change template [mail content] for this monitor.

you need list of percent variables.

i find it here - pdf file on attachment, it is guide to IPSwitch Gold WhatsUp 11, on page 115.

so, about this problem, you need this string: %PassiveMonitor.LoggedText



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