MeetingPlace Support Specialist Certication Materials 642-274 IMPS

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Feb 2nd, 2010
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Hi Guys,

I was recently tasked with acquiring this certication 642-274. I am at a lost at finding study materials or e-learning. I see there are classes available but very very few and they are in California. If anyone could shed some light on this topic, I would really appreciate it. Thanks for any direction in advance. One more thing. The description doesn't go into what version of MeetingPlace the test covers.

The following topics are general guidelines for the content likely to be  included on the Remote Access exam. However, other related topics may also  appear on any specific delivery of the exam. In order to better reflect the  contents of the exam and for clarity purposes, the guidelines below may change  at any time without notice.

Identify the customer needs and environment for a Cisco Unified MeetingPlace  solution

  • Identify the appropriate business decision makers for a MeetingPlace  solution
  • Identify the appropriate questions to ask for a MeetingPlace solution
  • Identify the common needs and business initiatives in a MeetingPlace  solution
  • Identify a well-qualified MeetingPlace customer

Position MeetingPlace as a customer solution

  • Identify the key MeetingPlace strengths in a competitive environment
  • Identify the key MeetingPlace weaknesses in a competitive environment
  • Identify the key MeetingPlace opportunities in a competitive environement
  • Identify the key MeetingPlace threats in a competitive environment
  • Respond to common MeetingPlace customer objections
  • Position the potential MeetingPlace solution

Communicate the Cisco Unified MeetingPlace value proposition

  • Associate MeetingPlace solutions to particular business drivers
  • List the MeetingPlace features
  • List the MeetingPlace benefits
  • Describe the MeetingPlace packaging and pricing options
  • Determine the MeetingPlace ROI
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