Error message RME (LMS3.2)

bastianbrachner · ‎02-02-2010

For two days I have no syslog alerts anymore (No data is available).

In "You Are Here - Admin Device Mgmt - Device Management Settings" I get the following
message:

Error in getting instance of TreeGenerator class com.cisco.nm.rmeng.inventory.dm.ui.DMTreeGenerator
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!

Also in "You Are Here - Devices - Device Management -> RME Devices" I haven't got a tree view anymore, the window is plain white,
but in "You Are Here - Devices - Device Management" LMS shows me the devices in normal state.

OS: W2k3 SP2

If anyone has got an idea please let me know.

Thanks,

Bastian

Joe Clarke · ‎02-02-2010

Post the output of the pdshow command.

bastianbrachner · ‎02-02-2010

Hello,

thanks für the quick response!

Attached is the output of the pdshow command

Joe Clarke · ‎02-02-2010

It looks like you may have the Windows Remote Management service runnning. This service can conflict with RME. Shutdown Daemon Manager and disable the Windows RM service. Then restart Daemon Manager, and see if you can access RME components.

bastianbrachner · ‎02-02-2010

Windows Remote Management service was runnning,

stoped and disabled this service and restarted Daemon Manager.

So far everything looks fine again, RME components are running again.

Thanks a lot for your help!

Bastian

bm_5789 · ‎06-11-2014

I know this is an old post but I have just encountered the same error. This LMS3.2 install has been rock solid for several years. I disabled the service that you mentioned but the error continues. Do you have any other suggestions? TIA

AFROJ AHMAD · ‎06-11-2014

Hi,

Kindly open a new thread as you are already aware that this is an old thread.

in the meantime , I would suggest to regenerate the SSL certificate and check the issue.

Thanks-

Afroz

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