ACE 4710: No image in GRUB loader

jstone · ‎02-02-2010

I have an ACE 4710 appliance that has only a Linux kernel in its GRUB loader, no ACE image. Is anyone aware of how I could copy the image to the ACE via TFTP, USB drive, etc.?

Sean Merrow · ‎02-02-2010

Hi Joe,

Take a look at this link. It will show you how to copy and image to the ACE using the ACE-APPLIANCE-RECOVERY-IMAGE.bin. If it can't find this, then you may need to RMA the device.

Reformatting the Flash Memory

http://www.cisco.com/en/US/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA3_2_x/configuration/admin/guide/managesw.html#wp1069378

Hope this helps,

Sean

jstone · ‎02-03-2010

Thanks. At this point the appliance won't even boot to ACE software, so these commands aren't available to me. RMA is unfortunately not an option as this unit is out of support and used only in a test environment. Thanks for your help.

jure.peternel · ‎03-05-2010

Hi, take a look at this topic, it might help.

You can take the flash card out and manage the files on another system...