I recently went through the excercise of renaming our 3 CiscoWorks servers to be the same name as the server itself was named. This was because of a Jrm server problem that we started experiancing.
I thought I had completed this successully, because once done, Jrm and its dependant services started running again, and all the scheduled jobs started working.
However, it appears I was wrong. Since making these changes we have lost visibility to most of our devices through the Device Center application. All the devices (2,625 of them) are still available when looking through the Common Services menu options. However, when searching for a device in the Device Center, only 11 of these 2,625 devices are visible. I did a search using the * as a wild character and that was all that appeared in the list.
All that appears for a device not listed is the IP address, and the Device Type fileds (with correct inofrmation), and in the Functions AVAilable section, only the Tools menu.
All processes on the server, which is the master server in our environment, running CS, and RME, are running with no apparent errors EXCEPT for the process EDS-TR, which it says has Never Started.
Does anyone know why the devices no longer appear?
I have a feeling you did not do the PIDM migration correctly. See step 8 at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.5/user/guide/diagnos.html#wp1078582 . You must run this SQL query to update the PIDM records in the cmf database.