02-03-2010 12:06 AM - edited 03-14-2019 05:12 AM
Hello all,
Can any one help me out how to increase the number of rings on phones which are part of one call flow?
Thanks & Regards,
Nimit
02-03-2010 01:31 AM
Are you asking to how to increase rings for RONA ???
02-03-2010 02:27 AM
Hi Irfan,
Thanks for your response.
Yes..i mean RONA...i want to increase the number of rings on each agent.
How can we achieve in IPCC express 7.0
02-03-2010 03:03 AM
you need to increase timeout value in Select Resource step in RONA Script . by de
fault it is 12 sec .
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