CME change extension length

Unanswered Question
Feb 3rd, 2010

On the initial setup I chose 4 digits as the extension length.

Need to change that to 6 however there doesnt seem to be anyway to do this without re running the setup wizard.

When I try to re-run the wizard it refuses indicating the system is not qualified.

When I try to do no telepony-service from CLI it indicates there is an active call

DN 9 has active call on interface 50/0/9 CH1

This seems to be an AA or VM hunt group that I am unable to shutdown.

no voice-port 50/0/9 doesnt work it fails at 50

Is there a way to just change the extension length so the CME Gui accepts the new extension lenght or a way to kill 50/0/9 so I can re run the wizard?


I have this problem too.
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Brandon Buffin Thu, 02/04/2010 - 05:48

I don't believe the GUI enforces the extension length? I just tested on a CME system and was able to enter a 7 digit DN although I'm currently setup for 4 digits. You cannot change a DN from the GUI. You would need to delete and readd it. You can, however, change the DN from the CLI.

Hope this helps.



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