02-03-2010 09:43 AM - edited 03-15-2019 09:18 PM
I am running CUCM 7.1.2a
On trying to run certain CAR reports namely any device reports/ Route plan - Route Pattern reports
I get the error
Error Code | Error Description |
10011 | System Error. Contact System Administrator. |
02-03-2010 12:42 PM
Hello,
I hope this can help you.
If you need something else please let me know.
02-04-2010 05:26 AM
Hi Luis,
Nice find here (+5 points for this good work)
Cheers!
Rob
02-04-2010 05:31 AM
I'll give it a try today. As Rob says a great spot
Paul Horwood
02-04-2010 06:57 AM
Sadly I tried all 4 solutions and none of them worked
Paul Horwood
02-04-2010 07:32 AM
Hey Paul,
It looks like this bug
CSCsz46571 Bug Details | Bug #16 of 72 | < Previous | Next > |
---|
CDR: PDF Route Pattern utilization report fails with 10011 System Error | |
Symptom: Unable to generate PDF reports for Device Reports -> Route Plan -> Route Pattern/Hunt Pilot Utilization. The following error message is displayed: "10011 System Error. Contact System Administrator." Workaround: Instead of generating a PDF report, generate a CSV report | Status Fixed Severity 3 - moderate Last Modified In Last Year Product Cisco Unified Communications Manager (CallManager) Technology 1st Found-In 7.0(2) Fixed-In 7.1(2.39000.38) 7.0(2.21017.1) 7.1(2.21001.1) 7.1(3.10000.11) |
Hope this helps!
Rob
02-04-2010 08:35 AM
Hello,
I would like to confirm whit you if you can create the csv files?
or you just can not create the reports?
I will be waiting for the information.
Thanks,
02-04-2010 09:22 AM
Luis,
User Reports, System Reports and searching the CDR all work and that includes csv and pdf. My problem is I cannot get the Device reports to work namely Route List/Group Route Pattern Utilization
Paul
0131 448 4988
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