cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
759
Views
0
Helpful
3
Replies

Removing Drop Rules

kerry.kielty
Level 1
Level 1

Hi,

I am very new to configuring our MARS. I recently added a drop rule by mistake. I've tried marking it inactive, but it's still showing as a false positive. I would like to completely delete the rule all together if that is possible.

Thanks!

3 Replies 3

RicheeJJJ_2
Level 1
Level 1

Yeah, when looking at the drop rules page, the delete button is on the top right and bottom right of the page.

Delete is not an option. I have the following buttons to choose from:

Edit

Change Status (which will only change it to inactive)

Duplicate

Add

I have included a word doc with the screen shots.

Thank you

Farrukh Haroon
VIP Alumni
VIP Alumni

I don't know what do you mean by 'its still showing as false positive'? Can you please clarify.

Drop rules cannot be deleted in MARS. However you can make them inactive (which will functionally have the same effect). Just make sure you hit the 'Activate' button on the top right after marking the change.

Please rate if you find the post helpful.


Regards

Farrukh

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: