Thank you for your reply. Yes, I am new at this. We are VoIP with Cisco IP Phone 7960. I have purchased a version of 7.0.3.3 of IP Communicator (SoftPhone) that I installed on my pc and using the number pad of my keyboard to dial my cell phone for testing, to test for our offsite workers. I have prepared and configured my Cisco Call Manager and gotten my softphone to able to grab ldap configration, from the look of it the softphone able to open without error. When I enter a phone number with a 9, and without, and then press the Dial button or press the Enter key on my keyboard, it doesn't dial.
Below is from my Call Manager.
Product Type: | Cisco IP Communicator |
Device Protocol: | SCCP |
Device Information
Registration | Registered with Cisco Unified Communications Manager VMS-CUCMBE |
IPv4 Address | 10.0.0.210 |
Active Load ID | Unknown |
Device is Active | |
Device is trusted | |
Device Name | |
Description | |
Device Pool | View Details |
Common Device Configuration | View Details |
Phone Button Template | |
Softkey Template | |
Common Phone Profile | |
Calling Search Space | |
AAR Calling Search Space | |
Media Resource Group List | |
User Hold MOH Audio Source | |
Network Hold MOH Audio Source | |
Location | |
AAR Group | |
User Locale | |
Network Locale | |
Built In Bridge | |
Privacy | |
Device Mobility Mode | View Current Device Mobility Settings |
Owner User ID | |
Phone Suite | |
Services Provisioning | |
Primary Phone | |
Phone Load Name | |
Single Button Barge | |
Join Across Lines | |
Use Trusted Relay Point | |
BLF Audible Alert Setting (Phone Idle) | |
BLF Audible Alert Setting (Phone Busy) | |
Always Use Prime Line | |
Always Use Prime Line for Voice Message | |
Calling Party Transformation CSS | |
Geolocation | |
Use Device Pool Calling Party Transformation CSS |
Retry Video Call as Audio |
Ignore Presentation Indicators (internal calls only) |
Allow Control of Device from CTI |
Logged Into Hunt Group |
Remote Device |
Protocol Specific Information
Packet Capture Mode | |
Packet Capture Duration | |
Presence Group | |
Device Security Profile | |
SUBSCRIBE Calling Search Space | |
Unattended Port |
Require DTMF Reception |
RFC2833 Disabled |
Certification Authority Proxy Function (CAPF) Information
Certificate Operation | |
Authentication Mode | |
Authentication String | |
| |
Key Size (Bits) | |
Operation Completes By | (YYYY:MM:DD:HH) |
Certificate Operation Status: | None |
Note: Security Profile Contains Addition CAPF Settings. |
External Data Locations Information (Leave blank to use default)
Information | |
Directory | |
Messages | |
Services | |
Authentication Server | |
Proxy Server | |
Idle | |
Idle Timer (seconds) | |
Extension Information
|
Enable Extension Mobility |
Log Out Profile | | |
Log in Time | < None > | |
Log out Time | < None > | |
MLPP Information
MLPP Domain | |
MLPP Indication | |
MLPP Preemption | |
Do Not Disturb
Do Not Disturb |
DND Option | |
DND Incoming Call Alert | |
Product Specific Configuration Layout
Product Type: | Cisco IP Communicator |
Device Protocol: | SCCP |
Device Information
Registration | Registered with Cisco Unified Communications Manager VMS-CUCMBE |
IPv4 Address | 10.0.0.210 |
Active Load ID | Unknown |
Device is Active | |
Device is trusted | |
Device Name | |
Description | |
Device Pool | View Details |
Common Device Configuration | View Details |
Phone Button Template | |
Softkey Template | |
Common Phone Profile | |
Calling Search Space | |
AAR Calling Search Space | |
Media Resource Group List | |
User Hold MOH Audio Source | |
Network Hold MOH Audio Source | |
Location | |
AAR Group | |
User Locale | |
Network Locale | |
Built In Bridge | |
Privacy | |
Device Mobility Mode | View Current Device Mobility Settings |
Owner User ID | |
Phone Suite | |
Services Provisioning | |
Primary Phone | |
Phone Load Name | |
Single Button Barge | |
Join Across Lines | |
Use Trusted Relay Point | |
BLF Audible Alert Setting (Phone Idle) | |
BLF Audible Alert Setting (Phone Busy) | |
Always Use Prime Line | |
Always Use Prime Line for Voice Message | |
Calling Party Transformation CSS | |
Geolocation | |
Use Device Pool Calling Party Transformation CSS |
Retry Video Call as Audio |
Ignore Presentation Indicators (internal calls only) |
Allow Control of Device from CTI |
Logged Into Hunt Group |
Remote Device |
Protocol Specific Information
Packet Capture Mode | |
Packet Capture Duration | |
Presence Group | |
Device Security Profile | |
SUBSCRIBE Calling Search Space | |
Unattended Port |
Require DTMF Reception |
RFC2833 Disabled |
Certification Authority Proxy Function (CAPF) Information
Certificate Operation | |
Authentication Mode | |
Authentication String | |
| |
Key Size (Bits) | |
Operation Completes By | (YYYY:MM:DD:HH) |
Certificate Operation Status: | None |
Note: Security Profile Contains Addition CAPF Settings. |
External Data Locations Information (Leave blank to use default)
Information | |
Directory | |
Messages | |
Services | |
Authentication Server | |
Proxy Server | |
Idle | |
Idle Timer (seconds) | |
Extension Information
|
Enable Extension Mobility |
Log Out Profile | | |
Log in Time | < None > | |
Log out Time | < None > | |
MLPP Information
MLPP Domain | |
MLPP Indication | |
MLPP Preemption | |
Do Not Disturb
Do Not Disturb |
DND Option | |
DND Incoming Call Alert | |
Product Specific Configuration Layout
attached is the screen shot of my softphone.
Thank you in advance for your expertise and tuteledge
