Hi, I have had the VPN-client, version 4.8.00.0440 installed for years.
I have just uninstalled this version, tried to install the 5.0.01.0600 that came along with our ASA 5500. It froze just before finishing up.
I have then downloaded the latest version from the support pages; but I cannot install it. The installation starts, a few screens are flickering by, and then nothing more happens. In the Task Manager I see that 'installservice.exe' is running...
I suppose remains from the earlier version is causing this problem. I have files in ..\Program Files\Cisco Systems\VPN Client, but no uninstall choice here.
Also in the Control Panel /Add/remove I do not find the VPN Client.
I will be very happy for advice on how to sort this out - and how to remove the remains of the ealier version completely.
I'm on the latest Win XP PRO.
Thanks in advance.