device discovery seems to freeze

Unanswered Question
Feb 4th, 2010

Hello,

Sometimes it's seems that my device discovery freeze...

(the job never ends, always showing running...

sometimes device discovery was started 1 day before and it's still showing ..running...

that is not normal.... i try to stop the discovery with the interface and it doesn't work too.

i need to reboot to start another discovery.

I am using LMS 3.1

Can you help me on this

thanks

I have this problem too.
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Martin Ermel Thu, 02/04/2010 - 16:33

It seems you are seeing BugID CSCsv42110:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv42110

===================

CSCsv42110 Bug Details

Discovery hangs sproadically

Symptom:

CSDiscovery does not finish and keeps hanging

Conditions:

CS 3.2

Workaround:

n/a

=================

According to jclarke it is fixed in LMS 3.2 - and TAC should have a patch for LMS 3.1

Even if you cannot stop discovery from within the GUI, you should be able to stop it by executing

     pdterm CSDiscovery

form the command line (Dos - Box or solaris shell) without restarting LMS or  rebooting the server

desrochj1 Fri, 02/05/2010 - 08:10

In Common services, i see that i have Ciscoworks LMS 3.1

and Common Services is at 3.2.0

Do i need to upgrade to LMS 3.2, even if common services module  is at 3.2.0 ?

Martin Ermel Fri, 02/05/2010 - 08:58

Common Services (CS) 3.2 is not the same as LMS 3.2. Each application in LMS does have its own version number;

LMS 3.1 does have CS 3.2

LMS 3.2 does have CS 3.3

You have 2 options, open a Service Request with Cisco TAC to get the patch or update your LMS version from LMS 3.1 to 3.2. You can download LMS here:

http://www.cisco.com/go/lms

then click on "Download Evaluation Software"

to get the DVD media, enter your service contract number here:

http://www.cisco.com/upgrade/

your current License does work for LMS 3.2

desrochj1 Tue, 02/09/2010 - 08:08

hello,

can i install lms 3.2 directly on top of lms 3.1 (execute setup.sh)

thanks

Martin Ermel Tue, 02/09/2010 - 09:34

yes you can ..
It is always a good practice to make a backup of the current installation before starting the update;
Depending on the size of the network and the customizations you have yet done you could also consider an uninstallation and starting from scratch (LMS 3.2 is a full version).

these are the typical steps to perform an upgrade:
- make a backup
- stop the processes (/etc/init.d/dmgtd stop)
- verify that there is no process running (ps -ef | grep -i CSCO)
- verif that all necessary solaris patches are installed on the system as mentioned here:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wp1099303

- execute the setup.sh

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