02-04-2010 02:12 PM - edited 03-15-2019 09:19 PM
Hi all,
I manage a Voice Gateway (2821)with a T1 Controller which is currently located in vancouver canada. I configured the Gateway and so far all inbound calls work very fine. The problem occurs at outbound calls. I try to set up a connection to an international number but all i get is two different operator messages. The international call is destined for switzerland which has the international precall 01141 and the hoster which requires a 9 for operator selector. So i try to give Bell the number in the following format:
901141XXXXXXXXX "The call you made cannot be connected as dialed..."
91141XXXXXXXXX "You do not need a long distance access code for the number you've dialed..."
the q931 debug says the following for these two options:
000275: .Feb 4 22:07:53.941: ISDN Se0/2/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x1 may be overriden; sw-type 3
000276: .Feb 4 22:07:53.941: ISDN Se0/2/0:23 Q931: Applying typeplan for sw-type 0x3 is 0x2 0x1, Called num 901141XXXXXXXXX
000277: .Feb 4 22:07:53.945: ISDN Se0/2/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0086
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18397
Preferred, Channel 23
Calling Party Number i = 0x2181, '778328XXXX'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '901141XXXXXXXXX'
Plan:ISDN, Type:National
000278: .Feb 4 22:07:54.053: ISDN Se0/2/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8086
Channel ID i = 0xA98397
Exclusive, Channel 23
000279: .Feb 4 22:07:54.053: ISDN Se0/2/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8086
Cause i = 0x8081 - Unallocated/unassigned number
Progress Ind i = 0x8088 - In-band info or appropriate now available
and:
000300: .Feb 4 22:08:28.989: ISDN Se0/2/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x1 may be overriden; sw-type 3
000301: .Feb 4 22:08:28.993: ISDN Se0/2/0:23 Q931: Applying typeplan for sw-type 0x3 is 0x2 0x1, Called num 91141XXXXXXXXX
000302: .Feb 4 22:08:28.993: ISDN Se0/2/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0087
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18397
Preferred, Channel 23
Calling Party Number i = 0x2181, '778328XXXX'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '91141XXXXXXXXX'
Plan:ISDN, Type:National
000303: .Feb 4 22:08:29.081: ISDN Se0/2/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8087
Channel ID i = 0xA98397
Exclusive, Channel 23
000304: .Feb 4 22:08:29.081: ISDN Se0/2/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x8087
Cause i = 0x80FF - Interworking error; unspecified
Progress Ind i = 0x8088 - In-band info or appropriate now available
I also tried with no external phone number masks, but the result was exactly the same.
Does anybody has an idea what i coul do about that? Thank you for your help!
Lukas
02-05-2010 12:04 AM
You must always drop 9, that is for international send to telco:
011
If using MGCP, also set plan/type unknown/unknwin in CM.
02-05-2010 05:49 AM
Sorry, i forgot to mentioned but i also tried without the 9. Result is that the call gets immediately disconnected without hearing any operator or tone. Here the logs:
000608: Feb 5 13:17:55.666: ISDN Se0/2/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x1 may be overriden; sw-type 3
000609: Feb 5 13:17:55.670: ISDN Se0/2/0:23 Q931: Applying typeplan for sw-type 0x3 is 0x2 0x1, Called num 01141XXXXXXXXX
000610: Feb 5 13:17:55.670: ISDN Se0/2/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0095
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18397
Preferred, Channel 23
Calling Party Number i = 0x2181, 'XXXX'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '01141XXXXXXXXX'
Plan:ISDN, Type:National
000611: Feb 5 13:17:55.750: ISDN Se0/2/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8095
Channel ID i = 0xA98397
Exclusive, Channel 23
000612: Feb 5 13:17:55.906: ISDN Se0/2/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x8095
Cause i = 0x8090 - Normal call clearing
000613: Feb 5 13:17:55.910: ISDN Se0/2/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x0095
000614: Feb 5 13:17:55.930: ISDN Se0/2/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8095
Thank you!
02-05-2010 05:58 AM
As mentioned above. Need to change:
Plan:ISDN, Type:National
to unknown / unknown
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