Solved: Cisco Desktop Administrator page error

Jose Arango · ‎02-04-2010

Hello, i installed the uccx 7.X Release 5, when i try to access to the desktop administrator from the URL http://<ipserver>:6293/teamadmin/main.cda, it show me that the request it is not available.

thanks for you help

Jose luis Arango

ysawant · ‎02-05-2010

Hi Jose,

Please try below workaround.

1) Stop Node manager
2) Delete teamadmin folder from the following two locations
C:\Program Files\wfavvid\tomcat_appadmin\webapps
C;\Program Files\wfavvid\tomcat_appadmin\work\Catalina\localhost
3)Start Node manager
4)wait 2 mins to access webadmin pages

Hope this helps,

Yuvraj Sawant

View solution in original post

ysawant · ‎02-05-2010

Hi Jose,

Please try below workaround.

1) Stop Node manager
2) Delete teamadmin folder from the following two locations
C:\Program Files\wfavvid\tomcat_appadmin\webapps
C;\Program Files\wfavvid\tomcat_appadmin\work\Catalina\localhost
3)Start Node manager
4)wait 2 mins to access webadmin pages

Hope this helps,

Yuvraj Sawant

Jose Arango · ‎02-05-2010

Thank you very much, now it´s working!

gsidhu · ‎12-30-2011

Hi

Please could somebody provide me with the workaround for version 8.0

Gajanan Pande · ‎12-30-2011

Did you try restarting the Tomcat Service ?

GP

Gajanan Pande · ‎12-30-2011

Also are you sure, your CDA page is accessed using http & not https ?

My CDA URL ( working ) reads like this https://< server IP >:8443/teamadmin/main.cda

GP

gsidhu · ‎12-30-2011

It's all working now. I rebooted the CCX server. Thanks