A client wants to have the call feature below. I am wondering if it is possible with Cisco IPT.
When a call is connected and the user is talking, if a second call coming, the user wants to see the second call on his phone but the second caller will receive busy tone and /or can leave a voicemail.
The client said he saw this feature somewhere else. I doubt.
This CUCM version: 6.1
IP phone: 7971G