Where could I find the java (jar files) that are using by the CVP to integrate with the database? Is it in the CVP Studio or the CVP VXML Server?
This jar files are used by the script to do a queries and execute some functionalities on the CRM application.
It won't appear int he ropdown, but you can just type the class in... such as...
in the action element.
You may be able to add it to the local CVP studio project before uploading, if I had to take a guess I would say go to the project in your workspace and all the jar file to the .classpath file. This should load her in. You can also check the CVP SDK documentation at developer.cisco.com. Maybe if hes lurking, geoff will jump in since im sure he knows this procedure, i personally always just manually upload the jar's to VXMLServer/common/lib myself...
This would be located on the VMXL server itself....