Error while connecting to ASA 5520 through ASDM

Unanswered Question
Feb 7th, 2010
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Dear All,


I am getting this error while connecting to ASDM Please help.


Your ASA Image has a version number 8.2.1 which is not supported by ASDM 6.1(3)


Show Version.....


User Access Verification

Password:
Type help or '?' for a list of available commands.
ASA-PT> en
Password:

ASA-PT# show ver

Cisco Adaptive Security Appliance Software Version 8.2(1)
Device Manager Version 6.1(3)

Compiled on Tue 05-May-09 22:45 by builders
System image file is "disk0:/asa821-k8.bin"
Config file at boot was "startup-config"

ASA-PT up 12 days 0 hours

Hardware:   ASA5520, 512 MB RAM, CPU Pentium 4 Celeron 2000 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CN1000-MC-BOOT-2.00
                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
0: Ext: GigabitEthernet0/0  : address is 0024.14d2.1582, irq 9
1: Ext: GigabitEthernet0/1  : address is 0024.14d2.1583, irq 9
2: Ext: GigabitEthernet0/2  : address is 0024.14d2.1584, irq 9
3: Ext: GigabitEthernet0/3  : address is 0024.14d2.1585, irq 9
4: Ext: Management0/0       : address is 0024.14d2.1581, irq 11
5: Int: Internal-Data0/0    : address is 0000.0001.0002, irq 11
6: Int: Internal-Control0/0 : address is 0000.0001.0001, irq 5
<--- More --->


Thanks


Tabrez

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Ganesh Hariharan Sun, 02/07/2010 - 05:35
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Dear All,


I am getting this error while connecting to ASDM Please help.


Your ASA Image has a version number 8.2.1 which is not supported by ASDM 6.1(3)


Show Version.....


User Access Verification

Password:
Type help or '?' for a list of available commands.
ASA-PT> en
Password:

ASA-PT# show ver

Cisco Adaptive Security Appliance Software Version 8.2(1)
Device Manager Version 6.1(3)

Compiled on Tue 05-May-09 22:45 by builders
System image file is "disk0:/asa821-k8.bin"
Config file at boot was "startup-config"

ASA-PT up 12 days 0 hours

Hardware:   ASA5520, 512 MB RAM, CPU Pentium 4 Celeron 2000 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CN1000-MC-BOOT-2.00
                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
0: Ext: GigabitEthernet0/0  : address is 0024.14d2.1582, irq 9
1: Ext: GigabitEthernet0/1  : address is 0024.14d2.1583, irq 9
2: Ext: GigabitEthernet0/2  : address is 0024.14d2.1584, irq 9
3: Ext: GigabitEthernet0/3  : address is 0024.14d2.1585, irq 9
4: Ext: Management0/0       : address is 0024.14d2.1581, irq 11
5: Int: Internal-Data0/0    : address is 0000.0001.0002, irq 11
6: Int: Internal-Control0/0 : address is 0000.0001.0001, irq 5
<--- More --->


Thanks


Tabrez

Hi Tabrez,


ASA5520 version 8.2.1 is supported with  ASDM 6.2(1 and above). Recommended: 6.2(3).check out the below link hope that c;ear out your query !!


http://www.cisco.com/en/US/docs/security/asa/compatibility/asamatrx.html


If helpful do rate the post


Ganesh.H

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