Global call waiting

Answered Question

Maybe I'm missing something obvoius, but I am trying to globally enable call waiting on an SPA9000 system. We are on a single line, when we are on a call and another comes in there is no caller ID for the second call, or an option to pick up. I have looked at the star code settings, but I am trying to find a way to enable CW for everyone without having to constantly type in codes that reset when I have to update the phone system. Thanks in advance for any help you can offer!

System:

SPA9000 @ 6.1.5

SPA400 @ 1.1.2.3 - test build AU CID mix

SPA504G x7 @ 7.1.3a

WIP310 @ 5.0.11

SPA962 @ 6.1.5

I have this problem too.
0 votes
Correct Answer by Alberto Montilla about 6 years 10 months ago

Dear Sir;

Yes, this is considered call waiting and it is not supported.

Regards;
Alberto

Correct Answer by Alberto Montilla about 6 years 10 months ago

Dear Sir;

SPA9000 has Call Waiting enabled by default, so this may be something different. Where are the two calls coming from? VoIP? PSTN? Please note call waiting is not enabled on SPA400 PSTN lines.

Regards
Alberto

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Overall Rating: 5 (2 ratings)
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Correct Answer
Alberto Montilla Tue, 02/09/2010 - 07:37

Dear Sir;

SPA9000 has Call Waiting enabled by default, so this may be something different. Where are the two calls coming from? VoIP? PSTN? Please note call waiting is not enabled on SPA400 PSTN lines.

Regards
Alberto