To see the trace files, you need to download them using the CUCM Real Time Monitoring Tool (RTMT). You can install this from a link within the CUCM Administation Interface, under Application | Plugins. Once you get that installed, you can go into Trace & Log Central, click on Collect Files, and the application will prompt you for what files from what services on what servers and from what date and time range. As it runs, it will download the files into a directory on your harddrive. Look at the status to see exactly where it saves the files.
To see the trace files, you need to download them using the CUCM Real Time Monitoring Tool (RTMT). You can install this from a link within the CUCM Administation Interface, under Application | Plugins. Once you get that installed, you can go into Trace & Log Central, click on Collect Files, and the application will prompt you for what files from what services on what servers and from what date and time range. As it runs, it will download the files into a directory on your harddrive. Look at the status to see exactly where it saves the files.
I will test either with the sniffer and real time monitor.
Best Regards,
Jose Carlos
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